Fetch customer interaction recording audio
Call monitoring
Fetch Customer Interaction Recording Audio
Verify that the recording belongs to the given customer interaction, then redirect to a signed media URL. The signed URL expires after 15 minutes. Follow the redirect to stream or download the audio; the destination supports range requests and progressive playback.
GET
Fetch customer interaction recording audio
This endpoint returns a
302 redirect to a signed media URL that expires after 15 minutes. Use the stable recording_url returned by the recordings endpoint rather than storing the temporary redirect destination.Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
ID of the customer interaction that contains the recording
ID of the recording audio to fetch
Response
Redirect to a signed media URL that expires after 15 minutes