cURL
curl --request GET \
--url https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": {
"customer_interaction": {
"id": "11111111-2222-3333-4444-555555555555",
"transcripts": [
{
"date": "2024-04-01T12:40:16.029Z",
"duration": 316,
"transcript": "John Doe (representative): Hello, this is John from support. How can I help you today?\nJane Smith (customer): Hi, I'm having trouble with my recent order.\nJohn Doe (representative): I'd be happy to help you with that. Can you provide me with your order number?"
},
{
"date": "2025-05-24T14:32:05:23.574Z",
"duration": 53,
"transcript": "John Doe (representative): Hello, this is John from support. How can I help you today?\nJane Smith (customer): Hi, I'm having trouble with my recent order.\nJohn Doe (representative): I'd be happy to help you with that. Can you provide me with your order number?"
},
{
"date": "2025-05-30T16:25:45:43.986Z",
"duration": 101,
"transcript": "John Doe (representative): Hello, this is John from support. How can I help you today?\nJane Smith (customer): Hi, I'm having trouble with my recent order.\nJohn Doe (representative): I'd be happy to help you with that. Can you provide me with your order number?"
}
]
}
}
}{
"error": 123,
"message": "<string>"
}{
"error": 123,
"message": "<string>"
}Call monitoring
List Transcripts For Customer Interaction
Return the transcripts for the given customer interaction.
Transcripts are ordered chronologically. On a given transcript, each line is a speaker’s utterance. You can split the transcript into segments by splitting on the line break: \n.
GET
/
customer-interactions
/
{CUSTOMER_INTERACTION_ID}
/
transcripts
cURL
curl --request GET \
--url https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.alpharun.com/api/v1/customer-interactions/{CUSTOMER_INTERACTION_ID}/transcripts")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": {
"customer_interaction": {
"id": "11111111-2222-3333-4444-555555555555",
"transcripts": [
{
"date": "2024-04-01T12:40:16.029Z",
"duration": 316,
"transcript": "John Doe (representative): Hello, this is John from support. How can I help you today?\nJane Smith (customer): Hi, I'm having trouble with my recent order.\nJohn Doe (representative): I'd be happy to help you with that. Can you provide me with your order number?"
},
{
"date": "2025-05-24T14:32:05:23.574Z",
"duration": 53,
"transcript": "John Doe (representative): Hello, this is John from support. How can I help you today?\nJane Smith (customer): Hi, I'm having trouble with my recent order.\nJohn Doe (representative): I'd be happy to help you with that. Can you provide me with your order number?"
},
{
"date": "2025-05-30T16:25:45:43.986Z",
"duration": 101,
"transcript": "John Doe (representative): Hello, this is John from support. How can I help you today?\nJane Smith (customer): Hi, I'm having trouble with my recent order.\nJohn Doe (representative): I'd be happy to help you with that. Can you provide me with your order number?"
}
]
}
}
}{
"error": 123,
"message": "<string>"
}{
"error": 123,
"message": "<string>"
}If you’re retrieving transcripts so an AI assistant or agent can analyze them, the Alpharun MCP server is a better fit — it provides live transcript access plus keyword and semantic search, with no export pipeline to maintain.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
ID of the customer interaction to fetch transcripts for
Response
Customer interaction transcripts
Show child attributes
Show child attributes
⌘I